Returns & Refunds

Please shop with confidence as JiluBooks offer a 30-day's return period. Items can be returned for any reason within 30 days, expect those items on sale (marked "Sale").

We hope you love the items you have ordered and we want you to be happy with each and every purchase from JiluBooks, but if you do wish to return an item, for whatever reason,  you may return it within 30 days for a refund if you are not completely satisfied.

If the return is caused by seller, a full refund would be issued. However, if the return is not caused by seller, such as you changed your mind, or you do not need that item, a restocking fee would be charged and the shipping cost is not refundable.

After refund issued, please allow 5-7 business days to receive the amount, via the same method of payment.

If you have any question about the item you ordered, you may please contact the Customer Service or email us at jilubook@gmail.com

Return address:

523 Felton St, San Francisco, CA, 94134.